At MusiciansBuy, we are committed to providing you with the best possible online shopping experience.
If you would like immediate telephone support, please feel free to contact us at our toll-free customer service phone number at
1-877-778-7845. Personal Service Consultants are here to serve you Monday thru Friday 9:30-6:00pm EST and by appointment on Saturday and Sunday
If you prefer to contact us via e-mail, please use our Contact Us form and we will respond to you as quickly as possible.
FREE Shipping Policy
We offer FREE Standard Ground shipping on most orders over $99
Thousands of items qualify for FREE Shipping
In-Stock orders before 3PM EST ship the same day
Free Shipping Details:
Our Free shipping offer is available in the contiguous United States only. Orders shipped to Alaska, Hawaii, Puerto Rico or internatonal addresses do not qualify.
Oversized/overweight products do not qualify for FREE Shipping. A fee will automatically be assessed in the shopping cart for these products.
Free shipping does not apply to special orders.
Free shipping will be processed by UPS, FedEx or USPS.
FAST and Reliable Delivery Times!
Due to the strategic placement of warehouses we utilize in various areas in the U.S., our regular ground (or economy shipping service) delivery times average between 1-3 business days (but could take up to 5-7 depending on your location) which means if you order from us, you are sure to receive your order fast!
We offer the following shipping upgrades:
2nd Day Air (2-3 business days) - Orders placed before 3:00PM EST will ship the same day and arrive two (2) business days later. Call for availability.
Overnight (1-2 business days) - Orders placed before 3:00PM EST will ship the same business day and arrive the next business day to your destination. Call for availability.
We only ship to the contiguous 48 United States. We do not ship international orders at this time. To ship Internationally, you may use our preferred
freight forwarder MyUS.com.
Fender, FMIC, Yamaha and Roland items and products are only sold and shipped to customers residing in the United States.
If you reside in any of the areas below and are interested in ordering from our site, please call us at 1-877-778-7845 to see if you are eligible for shipment.
Alaska or Hawaii
US Military Addresses (i.e. APO and FPO addresses)
Locations that use a US Postal ZIP Code, such as Guam, The Virgin Islands, etc.
APO/FPO Shipping Information
Have an APO or FPO address?
We appreciate our military men and women serving overseas and want to accomodate your musical needs. If you wish to make a purchase using an APO or FPO address, please call our sales department for eligibility at 1-877-778-7845. In most cases, we can accomodate shipment to these locations but we will need to get additional information from you to process your order.