Manufacturer Warranty and Contact Information
Manufacturer Warranty Info, Website
Hotlinks & Tech Support Phone Numbers
All warranties, stated or implied are held with the product
manufacturer and they vary from item to item.
Consult the documentation that came with your product for details in addition
to the information below.
Should a product not be working properly you would take the product to a local repair shop that is authorized to repair the
brand of product you purchased. This is the same procedure you would follow if you had purchased it from a local dealer.
A listing of these repair centers nationwide is usually posted on the manufacturers website (links provided below).
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Alto
All ALTO products are covered by a one year limited warranty. This warranty is transferable and it is not necessary to register your name.
If any ALTO product should fail within one year of the original purchase date due to a manufacturing defect, simply return the defective unit to your ALTO dealer with original proof of purchase and it will be repaired. Alto Website
- Ampeg Warranty:
All AMPEG products are covered by a limited warranty. In short, the warranty states if the products purchased have not be abused in any unusual way, they are covered for 5 years on the electronics and 2 years on the speakers. Ampeg Website Tel: 425 892 6500
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Boss Tech
Support 323-890-3740
Boss Website
PLEASE NOTE: We
cannot ship BOSS products outside the U.S. and its territories.
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Casio Tech
Support 973.361.5400 (1 year warranty on parts / 90 days on labor
warranty) Casio Website
PLEASE NOTE: We
cannot ship Casio products outside the U.S. and its territories.
- Crest Audio 5 year warranty purchased in the United States, Canada and many other countries. We warrant that the products will be free from defects in materials or workmanship (as long as the console is used under normal circumstances and properly maintained) for a period of five years from the original date of purchase. This applies to the entire console and power supply with the following exceptions: the warranty duration is one year on faders and ninety days on light bulbs. Crest Website
Crest Audio, Inc,
5022 HWY 493,
Meridian, MS 39305 USA,
Voice: 866-812-7378,
Fax: 601-486-1380
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DBX DriveRack Series 5 years, DriveRackPA 2 years, all other products 2 years. Customer Service 801.568.7660 Click here to look up the nearest Service Center. DBX Website
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Ddrum Tech Support 727.519.9669 (1 year parts and labor warranty)
Ddrum Website
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Fishman Tech Support 978.988.9665 Fishman Website
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Focusrite
In the event of a Manufacturing Defect becoming evident within 12 months from date of purchase Focusrite undertakes that the product will be repaired or replaced free of charge if the product is returned to the authorised dealer from whom it was purchased. Tech Support Email support@focusrite.com Focusrite Website
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Furman For most products, Furman has a very generous Limited Warranty term of three years for defects in materials or workmanship on registered units. For units that have not been registered, the Limited Warranty period is twelve months. Our warranty covers parts and labor, with the term measured from the date of purchase of the new unit by the original owner. The warranty is not transferable. Extended Warranties are no longer sold, but those that have been purchased in the past will be honored as long as the contracted term is in effect.This warranty policy applies only to standard Furman products. RackRider products and Furman "Performance Series" products have a 90 day warranty term. Furman Website
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Hartke - Customer Service 516.364.3888 Hartke's 3 year Unstoppable Warranty.Introducing the new Hartke 3 Year Unstoppable Warranty Program! Melt down your amp? No problem.
* Blow up your speakers? No problem.
* It's simple, IFYOUR HARTKE SPEAKERS OR ELECTRONICS FAIL FOR ANY REASON FOR THREE YEARS AFTER YOUR PURCHASE YOUR REPAIR WILL BE COVERED AT NO CHARGE.
support email Support@samsontech.com Hartke Website
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Kawai The warranty on MP5 and MP8II products is One Year Labor and Three Years’ Parts.
The warranty on CE200 and EP2 is THREE YEARS PARTS & LABOR! MP9500, ESX, ES5 - 1 Year Parts, 1 Year Labor Kawai Tech Support Website 800-421-2177
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Ketron Tech Support number 917-280-6254 Ketron US Website
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Latin Percussion Wood and Fiberglass Shells LP and LP Matador – 3 Years
All other Brands – 2 Years Stands and Hardware LP and LP Matador – 3 Years
All other Brands – 2 Years All other Brands – 2 Years
Bags & Cases
90 Days Natural Wood Products No guarantee due to
non man-made nature of product
Timbale Shells LP and LP Matador – 3 Years
All other Brands – 2 Years Metal Drum Hardware (rims, lugs, sideplates, bottoms, etc.)
LP and LP Matador – 3 Years
All other Brands – 2 Years Heads No Guarantee
RhythMix Products 1 Year (except drum heads)
All Other Products 1 Year
800-622-4569 Kaman Percussion Center direct line
877-KAMAN MUSIC Customer Service LP Music website
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Ovation End User Customer Service # 800-813-1634 EXT 333 (Limited Lifetime warranty policy first 2 years you own
the product, all parts and labor for anything deemed defective are covered.
After that initial 2 year period, the manufacturer will cover the parts for
anything deemed defective as long as you own the product, the consumer is
responsible for any labor charges incurred in the repair.)
Ovation Website
PLEASE NOTE: We
cannot ship Ovation products outside the U.S. and its territories.
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Takamine End User Customer Service # 800-813-1634 EXT 333 (Limited Lifetime warranty policy the first 2 years you
own the product, all parts and labor for anything deemed defective are covered.
After that initial 2 year period, the manufacturer will cover the parts for
anything deemed defective as long as you own the product, the consumer is
responsible for any labor charges incurred in the repair.)
Takamine Website
PLEASE NOTE: We
cannot ship Takamine products outside the U.S. and its territories.
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Tannoy All passive components are guaranteed for a period of five years from the date of purchase from an authorised Tannoy dealer subject to the absence or evidence of misuse, overload, or accidental damage. All active and electronic components are guaranteed for a period of one year from the date of purchase from an authorised Tannoy dealer subject to the absence of, or evidence of, misuse, overload or accidental damage. Tannoy Website
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Yamaha Tech Support 714.522.9011 (Pro audio- 1 year parts and labor / Power
amps/speakers- 3 years parts and labor / PSR keyboards- 1 year parts
and 90 days on labor / Pro keyboards- 1 year parts and 1 year labor /
Edrums- 1 year parts and 90 days on labor / Guitars/Acoustic- lifetime
limited / Guitars/Electric- 1 year parts and 1 year labor) The P, N, YDP, PF, CP series digital pianos now have a limited warranty for 3 years parts and 3 years labor.
Yamaha Website
PLEASE NOTE: We
cannot ship Yamaha products outside the U.S. and its territories.
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Yorkville Tech
Support 716.297.2920 (2 year unlimited and transferable warranty)
Yorkville Website You can reach the service departments at the following addresses: Canada & International Yorkville Sound 550 Granite Court Pickering, Ontario Canada L1W3Y8 Phone (905)837-8481 Fax (905)839-5776 Email: service@yorkville.com United States Yorkville Sound Inc. 4625 Witmer Industrial Estate Niagara Falls, NY USA 14305 Phone (716)297-2920 Fax (716)297-3689 Email: service.usa@yorkville.com
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