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KEYBOARDS DIGITAL PIANOS GUITARS DRUMS LIVE SOUND RECORDING BAND CLEARANCE
 
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Customer Service - About MusiciansBuy.com

About MusiciansBuy.com
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About MusiciansBuy.com

MusiciansBuy.com Headquarters
MusiciansBuy.com Inc. is a division of Palm Beach Music Inc., a Florida corporation founded in 1990. We are the largest Internet Pro Audio/Musical Instrument Dealer in the Southeastern US, listed with Dunn and Bradstreet, and we are a member of the North American Music Merchants Association (NAMM). Our sales and customer service staff are professional musicians who share a passion for keeping up to date on the latest products and trends in order to help our customers make the most informed buying decisions possible. By striving to exceed customer expectations we attract customers with demanding needs. Included among them are many famous and accomplished music industry personalities. Well known organizations such as: NASA, Los Alamos Research facility, Ford Motor Company, U.S Army, U.S. Navy Bomb Unit, Microsoft, Siemens,National Science Foundation, CBS News, SETI Institute and others use our services. Educators rely on us as well. Some current customers include MIT, Cornell University, Oxford (England), and Berkeley to name just a few. Of course, I do hope we can be of service to you as well. Please try us. Your satisfaction is guaranteed.
Thanks for shopping with us.
C. G. Watral, President

• Seconds you'll spend in Auto-Attendant while you are on a call: 0
• Commission Rate for the Expert Musicians who will answer your call: 0
• Percentage of Website Visitors who report having Seen a lower price: .4%
• Number of Names or Emails we've sold or given to third parties: 0

• Money We lose on Shipping: A lot, even with some shipping charges for overweight/oversized items on the site
• Number of Happy Customers: 65,000

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Why buy from MusiciansBuy.com

THE BEST VALUE, EVERY PRODUCT, EVERYDAY! We offer several free items with almost every product we sell from major brands like Yamaha, Roland, Korg, Fender, JBL, Martin, Mackie,…

MUSICIANS SERVING MUSICIANS Make intelligent and accurate purchasing decisions with guidance from our staff of expert musicians and sound engineers. Only Musicians answer sales calls.

TOLL FREE 'LIVE STAFF' PHONE SERVICE No button pushing! No endless waiting!

SPECIAL 2% to 10% CHURCH & SCHOOL DISCOUNTS on products over $500 from Yamaha, Korg, Alesis, Casio,...

WE ARE THE LARGEST INTERNET DEALER in the Southeastern United States for musical instruments and pro audio gear offering thousands of products.

SAFE & SECURE Shopping with 128 bit SSL encryption using our shopping cart. Verisign approved. Established in 1990 and website in 1998. Click here for more info.

WE DO NOT SHARE CUSTOMER EMAIL ADDRESSES WITH THIRD PARTIES

FACTORY AUTHORIZED DEALERS for all of our major lines including Yamaha, Roland, Fender, Korg, Alesis, Martin, Tascam, Mackie, . . .

ALL PRODUCTS WE SELL ARE FACTORY FRESH except for blems, returns, factory seconds, etc.. which are clearly denoted on our site.

SATISFACTION GUARANTEED If not satisfied with your purchase, return it within 30 days of receiving it for a full refund. See Our Policies.

FAST AND EASY EMAIL with no forms to fill out for customer support and inquiries.

GREAT SERVICE that's knowledgeable, reliable and personalized from pro musicians with a passion for the freshest and latest gear.

OUR SALES STAFF 'DO NOT' WORK ON COMMISSION! We want to make sure that you get great service and your best deal at Musiciansbuy. There is no incentive to sell you up, sell you something you don't need or hesitate to give you a really good deal!

FREE & INSURED SHIPPING via UPS Ground to the lower 48 states (see current details above); Tracking numbers emailed to customers when their order is shipped.

NO SALES TAX is charged for deliveries outside Florida.

BEST SUPPORT with hotlinks and manufacturer technical support phone numbers on our site.

PAYMENT OPTIONS - Now over 10 ways to pay are accepted - Visa, MC, AE, Discover, Google Checkout, Music Money Credit Card, Yamaha Music Credit Card, Checks, Wire Transfer, Paypal, USPS Money Order and valid purchase orders from public schools and public institutions. For more information on ordering from MusiciansBuy, click here

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Low Price Guarantee

Some Manufacturers restrict retailers from publishing discounted prices on the Internet. Please email us, use our Quick Quote where available on our site or call us toll-free at 1-877-778-7845 for our incredibly LOW prices

Guaranteed Lowest Prices

Our guarantee applies only to identical merchandise. This means the merchandise must be factory-fresh new inventory offered by authorized U.S. retailer only online in accordance with their dealer agreements on their official website.

* We do not beat prices on used gear.
* We do not beat prices on items that are no longer current or for merchandise that is no longer available.
* We do not beat prices from classified ads or auctions (open or closed), regardless of whether the merchandise is new or used.
* We do not beat prices on discontinued items, closeouts, demos, items not in stock, or items out of the box (even from authorized dealers).
* We do not beat prices mentioned to you only verbally, whether in person or on the phone.
* We do not beat prices on shopping channels as this is not an authorized website and often contains outdated information
* We cannot sell a product for less than it costs us to buy it and deliver it to you.
* We do not beat prices on Selmer and Yanagisawa instruments due to the volatility of the US Dollar on these imported items.

If you find a lower price somewhere else, there is typically a reason; not all merchandise is identical, and not all dealers stand behind their goods as an authorized US retailer online only entitling you to full warranty on a product. But do shop carefully: often you'll find our prices on factory-fresh merchandise lower than so-called bargains on second-rate merchandise in other venues.

How do you get us to beat another price?

If you have not yet placed your order, please just give us a call toll-free at 877 778 7845 and give us the address of the website.

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Contact Us

Phone:
Toll Free: 877-778-7845
Direct / International: 561-842-7451
Telephone Hours: 9:30 a.m. - 7 p.m. EST, Monday - Friday, and 10 a.m. - 5p.m. EST on Saturday
Customer Service & Shipping Department hours 10-6pm M-F only
Closed on Major Holidays

Manufacturers' Phone Numbers / Web Site Links

Fax: 561-840-9032

Please use our Contact Form to send us a message about:
# Your order
# Products
# Returns
# Shipping
# Web site issues

or other concerns.

Messages received this way are generally answered within one business day.

Mailing / Physical Address:
11-7830 Byron Drive
West Palm Beach, Florida 33404 USA

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PRODUCT SUPPORT

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WHY BUY FROM MUSICIANSBUY

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Why Shop at MusiciansBuy
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MusiciansBuy Headquarters

MusiciansBuy.

Click for details on payment types we accept.

11-7830 Byron Drive  West Palm Beach, Florida 33404  USA
Telephone: 1-877-778-7845 Toll Free  or 561-842-7451 
  Fax: 561-840-9032   Contact Us!
Hours: Mon-Fri 10 am -7 pm EST, Sat 10 am -5 pm EST


All content ©2003 - 2008 MusiciansBuy Inc. All Rights Reserved. All prices, descriptions, and specifications are provided with the intent of accuracy- however, MusiciansBuy will not be held liable for errors, omissions or misrepresentations and reserves the right to cancel any orders arising from such errors.