SAVES MONEY
- Protects against future untimely and costly repair or product costs
- No deductibles, hidden charges or out of pocket
- Pays all parts and labor charges or for product replacement
SAVES TIME
- No hassle replacement
- Fast and convenient repair work by Authorized Service Centers
EASE of SERVICE
- Toll-free customer service hotline to serve your needs 1-866-927-3116
- Peace of mind - no unexpected costs
- Nationwide service
TRANSFERABLE & RENEWABLE
- Adds value to a product if sold - easily transferred at no cost
- Continue the protection for additional years – renewals on most products
CONFIDENCE, CONVENIENCE AND VALUE
- No Hassles
- Peace-of-Mind
- Extended Coverage at a Low Cost
- Coverage on Many Products
- Convenient Replacements
- 100% Coverage on Parts and Labor
- No Deductibles or Hidden Charges
- No Limits to the Number of Repairs
- No Lemon Guarantee (if the same failure occurs 3 times)
- Fully Transferable at No Cost (if owner changes)
- Renewable Coverage (on most products)
- Toll-Free Customer Service Support
- Nationwide authorized Service Center Network
- All Plans are Fully Insured
FAQ's
What products are eligible for Platinum Warranty Coverage?
Consumer music products that are repairable, including but not limited to guitars, keyboards, drums, mixers, and miscellaneous Consumer Electronics products that are used in music amplification systems.
Does the extended Warranty cover open box items?
Assuming the item is eligible if its a new item, then items designated as OB, OBX and OBT are eligible. Items designated as OB2, OB3 etc. that have blemishes are excluded.
How long can I wait to purchase a Warranty?
45 Days from the date of the sale.
How many claims can I make over the term of my Plan?
We allow multiple claims within the original purchase price.
Is there a dollar limit on claims?
The total dollar amount of your claims cannot exceed the original purchase price of the
product.
Will I have to pay a deductible?
There are no deductibles, hidden charges, or out of pocket expenses.
If I sell my product to someone else, is the Plan transferable to the new owner?
Yes, all Plans are transferrable at absolutely no cost to you or the new owner. Simply call
us toll-free to report the change of ownership.
How long is the coverage of the Plan?
MusiciansBuy can offer a 1, 2, 3 and 4 Year extension plan depending on the manufacturer's warranty and customer's preference for protection.
What is not covered with my Plan?
Claims resulting from misuse, abuse, improper maintenance and loss or theft of your
product are not covered by the Plan.
How do I make a claim?
It's easy. Simply call the Platinum Warranty Hotline (1-866-927-3116) and our team of professionals will assist you with your claim request. If you are eligible for a Replacement product, it will be sent to you. If you are eligible for Repair, we will arrange for a servicer to repair your product promptly. No hassles, just peace-of-mind that you are taken care of when most needed.
Terms and Conditions
See full Terms and Conditions for complete information on what is covered and excluded with this Service Agreement.
Click here to view the full
Service Agreement
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