Musicians Buy: Musical Instruments- pro audio gear
Free shipping
Keyboards Digital Pianos Guitars Bass Folk & Traditional Drums Live Sound Recording Band & Orchestra Clearance Shop By
Brand
  Join our mailing list!

Customer Service - Account Information

Logging in issues

Occasionally customers may have difficulty logging into the site. This could be due to a number of factors such as duplicate phone numbers or email addresses in the system. If logging in by email address does not work, please try your MusiciansBuy account code or phone number (without any punctuation or spaces). If you still have problems, please contact us via Email, or call us at

Top of Page


Forgot your password

If you forgot your password, click on the Forgot Password link in the Account login page. Your password will be mailed to the e-mail address that you have given as part of your account information.

Top of Page

Change your password

Log in with your current password and click "Manage My Account." One of the options there is "Change My Password."

Top of Page

Order Status

Click on the Login button and log in if you haven't already. Then click the link marked Order Tracking. Just log on and choose "Pending Orders" or "Orders" then click the button . (Your order is considered "Pending" until is reviewed and approved by our staff. Once approved it becomes an "Order.") A page of all Orders pertaining to your account will be displayed. Click on a line item for details. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.

Top of Page

Wish List

Access wish list

Top of Page

Quick Links

Help Center Why Buy From MusiciansBuy Satisfaction Guarantee About MusiciansBuy Financing Options FREE Shipping Policy Our Community

Product Support

Top Sellers Shop By Brand School Offers Church Offers Government Offers Defective Products/Repairs

Account Information

My Cart Log In|Out
My Account Track Order

Contact Us:

Toll Free: 1-877-778-7845
Local: 561-863-6000
Fax: 561-840-9032

Phone Hours: Mon-Fri 930 am - 600 pm ET/ Sat 10:30 - 6pm /Sun: Noon-6pm

7830 Byron Drive Suite #1
West Palm Beach, FL 33404 USA

BizRate Customer Certified (GOLD) Site - Musiciansbuy.com Reviews at Bizrate
Dunn and Bradstreet Logo
 
Better Business Bureau Logo
MusiciansBuy.
Click for details on payment types we accept.

All content ©2003 - 2013 MusiciansBuy Inc. All Rights Reserved. All prices, descriptions, and specifications are provided with the intent of accuracy- however, Musiciansbuy will not be held liable for errors, omissions or misrepresentations and reserves the right to cancel any orders arising from such errors.